VTEX Recognized as Sole Vendor Named Customers’ Choice for the Second Year in a Row in the 2025 Gartner® Voice of the Customer for Digital Commerce

June 4, 2025
VTEX Recognized as Sole Vendor Named Customers’ Choice for the Second Year in a Row in the 2025 Gartner® Voice of the Customer for Digital Commerce

NEW YORK, June 4, 2025 – VTEX (NYSE: VTEX), the backbone of connected commerce for global enterprise brands like Colgate, H Mart, Sony, Stanley Black & Decker, and Whirlpool, has been recognized asa C

NEW YORK, June 4, 2025 – VTEX (NYSE: VTEX), the backbone of connected commerce for global enterprise brands like Colgate, H Mart, Sony, Stanley Black & Decker, and Whirlpool, has been recognized asa Customers’ Choice for the second year in a rowin the 2025Gartner® Voice of the Customer for Digital Commerce report. VTEX believes this distinction cements its position as the leading platform for enterprises navigating the ever-evolving digital commerce landscape.

The report, based on verified customer feedback, reveals that98 percent of VTEX customers would recommend the platform. VTEX also maintains an overall scoring of4.8 out of 5 stars,based on 63 reviews as of January 2025. VTEX is the only digital commerce platform to receive Customers' Choice for two consecutive years.

“VTEX has been an incredible partner for our business, they are willing to do whatever possible to help our business be successful.”Read the full reviewhere.

“VTEX is a good partner and has bent over backwards for us. They have been able to provide simple solutions to complex business problems.” Read the full reviewhere.

“Our experience with the VTEX Commerce Platform is positive. As a B2B business, we needed a robust and scalable solution to handle our requirements, and VTEX delivered well.”Read the full reviewhere.

"For two years in a row, our enterprise customers have made one thing clear: VTEX is the commerce platform they trust to grow their business with agility and data-backed solutions. To us, this is not just another recognition. This is the market proving that enterprises need more than promises, and this recognition is validation that VTEX provides a commerce platform that actually delivers. And that is exactly why VTEX continues to be the commerce platform for bold, ambitious CIOsandCTOs,"saidMariano Gomide de Faria, founder and co-CEO of VTEX.

Global brands continue to choose VTEX as their digital commerce vendor, including new customers:Calvin Klein, CFG (Manchester City football team), Dior, H Mart, New Balance, OBI, Rona, United States Electrical Services Inc. (USESI), and many more.

"Enterprises do not have time for hype. They need a platform that moves at the speed of their ambitions and supports them every step of the way. VTEX is proving once again that we are the partner for the world’s household name consumer brands and B2B power players. Two years of recognition is no accident; it is a result of relentless execution and a commitment to real global enterprise business impact,"saidSantiago Naranjo, CRO at VTEX.

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights® reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process.To read the full report and learn why customers continue to recommend VTEX, clickhere.

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