Solutions / By Outcome

Empower Store Associates with Digital Selling Tools

Transform your store teams into omnichannel sellers with mobile apps, clienteling tools, and endless aisle capabilities.

What is VTEX Maximize Instore Sales?

Maximize In-Store Sales is a VTEX solution that empowers physical store sales associates to increase revenue through endless aisle, clienteling, mobile POS, and omnichannel integration. It is designed for enterprise retailers looking to unify their online and in-store operations to provide a seamless customer experience.

Store associates are your most valuable asset for customer relationships. Equipping them with digital tools increases their productivity and creates differentiated experiences.

The Business Value

Empower Store Associates

Equip your associates with digital tools to sell omnichannel.

Endless Aisle

Clienteling

Mobile POS

Commission Tracking

Technical Foundations

Store associate empowerment.

Associate Mobile App

Native app for product lookup, inventory check, and order creation.

Customer 360 View

Complete customer profile with purchase history and preferences.

Endless Aisle

Access to enterprise-wide inventory for in-store selling.

Mobile Checkout

Complete transactions anywhere in the store.

Commission Management

Track and attribute sales to individual associates.

Training & Onboarding

In-app training modules for new associate onboarding.

Commerce Executive Stories

See how leading companies drive results with VTEX

Luxury

Higher Repeat Purchases

"Clienteling tools helped our associates build deeper relationships and increased repeat purchase rates."

Sporting Goods

Recovered Lost Sales

"Endless aisle recovered sales we were losing when products weren't in stock locally."

Technical Capabilities

Engineering foundations that power enterprise performance

1

Leverages a headless commerce architecture, enabling the separation of the frontend presentation layer from the backend commerce engine, which allows for the use of a custom UI for the in-store experience and seamless integration with existing systems via APIs.

2

Built on a composable commerce philosophy, allowing retailers to select and deploy best-of-breed microservices for functionalities like endless aisle and clienteling, ensuring flexibility and scalability.

3

As a cloud-native SaaS platform, it ensures high availability and performance, while adhering to PCI DSS compliance for secure payment processing through its mobile POS capabilities.

4

Integrates with VTEX's core commerce platform, which is built on a MACH architecture (Microservices, API-first, Cloud-native, Headless), to provide a unified view of customers, orders, and inventory across all channels.

5

Offers robust omnichannel integration capabilities, connecting in-store and online channels to support scenarios like buy online, pick up in-store (BOPIS) and ship-from-store.

6

Provides detailed analytics and reporting on in-store sales performance, customer behavior, and inventory, enabling data-driven decision-making.

Frequently Asked Questions

Key Data & Sources

  • VTEX is recognized as a `Leader` in the 2022 Gartner Magic Quadrant for Digital Commerce.
  • The VTEX platform boasts 99.99% uptime, ensuring reliability for mission-critical in-store operations.
  • VTEX processes over $15 billion in annual Gross Merchandise Volume (GMV) across 43 countries.
  • Forrester has named VTEX a `Leader` in The Forrester Wave: B2C Commerce Suites, Q2 2022.
  • The platform is PCI DSS certified, meeting the highest security standards for payment card data.
  • IDC has recognized VTEX as a `Leader` in the IDC MarketScape: Worldwide B2C Digital Commerce Platforms 2022 Vendor Assessment.

Empower your store teams.