VTEX Distributed OMS: A unified backbone for order execution across every channel
Unify orders, inventory, and fulfillment across ecommerce, physical stores, and third-party marketplace channels — with intelligent orchestration that optimizes speed, cost, and customer experience.
TRUSTED BY ENTERPRISE LEADERS
Leading brands are transforming their omnichannel experience with VTEX
How VTEX Distributed OMS Solves It
Purpose-built for enterprise retailers, VTEX Distributed OMS delivers unified order visibility, intelligent orchestration, and reliable execution at scale.
Unified Order Visibility
Consolidate orders from ecommerce, stores, and marketplace channels into a single operational view.
- Single source of truth for orders and transactions
- End-to-end operational visibility and governance
- Reduced reconciliation and manual overhead
Intelligent Order Orchestration
Automatically route orders to the optimal fulfillment location based on cost, proximity, and SLA.
- Optimized delivery speed
- Fewer split shipments
- Lower logistics and fulfillment costs
Flexible Fulfillment Execution
Execute omnichannel fulfillment models such as ship-from-store and BOPIS with reliability and scale.
- Localized fulfillment without external OMS dependencies
- Improved inventory utilization
- Consistent execution across stores and warehouses
Reliable Delivery Promises
Ensure accurate delivery dates and pickup availability across channels.
- Fewer cancellations and customer complaints
- Predictable delivery experience
- Higher trust and satisfaction
Technical Capabilities
Orchestrate Commerce with High-Performance Infrastructure
Enterprise-grade features designed for operational excellence and scalability
Distributed Inventory Visibility
Up-to-date inventory synchronization across all locations and channels
Intelligent Order Routing Engine
Automated optimization for cost, speed, and SLA compliance
Available-to-Promise (ATP) & Promise Date Calculation
Accurate delivery commitments based on inventory and logistics
Multi-location and Multi-warehouse Support
Seamless orchestration across distributed fulfillment networks
Multi-carrier and Shipping Integrations
Native integrations with major carriers and logistics providers
Exception Handling and Backorder Management
Intelligent handling of edge cases and inventory constraints
Audit Logs, Governance, and Operational Visibility
Complete traceability and compliance for enterprise operations
Native Integrations with Commerce Platform
Seamless sync with Catalog, Pricing, and Promotions
Results You Can Drive with VTEX Distributed OMS
Reduce fulfillment and logistics costs through intelligent sourcing
Improve SLA performance and delivery accuracy
Increase inventory efficiency across locations
Scale omnichannel operations without adding system complexity
Accelerate time-to-market for new fulfillment models