VTEX is the Only Vendor Named a Customers' Choice for the Second Year in a Row
The commerce platform of choice for bold global CIOs and CTOs has once again demonstrated that when it comes to customer satisfaction, results do the talking.
Discover why
Let the results do the talking
The “Voice of the Customer” is a report that aggregates reviews from Gartner Peer Insights into insights for IT decision makers. In 2025, VTEX is the only vendor named a Customers' Choice for the second year in a row, exceeding market averages in both Overall Experience and User Interest and Adoption.
98%
of customers willing to recommend VTEX
4.8/5
average rating (as of January 2025)
63
qualifying customer reviews
Digital commerce isn't just about selling. It's about scaling, adapting, and delivering. VTEX combines agility, resilience, and precision to deliver peak performance at all times. It's the platform where bold visions come to life. Read the report to see what our customers have to say!
It's no wonder VTEX is loved by its customers
With a 4.8/5 overall average rating score, here's why customers love our headless and composable platform.
"VTEX has been an incredible partner for our business. VTEX is a true partner—they are willing to do whatever possible to help our business be successful."
Director of IT in the retail industry
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2,400 customers use VTEX globally
44%
conversion rate in customized products
100
days to launch Colgate Pro and expand digital sales operations
"We are putting considerable effort into technology to deliver the best oral care marketplace for dentists, and we believe that the continued focus on product customization adds a lot of value to our dentist customers. The amazing part of this project is also the availability. Now, dentists can order any product they want, at any time. We have a broader range of delivery and covered areas, and dentists are making more orders, more frequently."
Danilo Turbiani, Ecommerce Director at Colgate-Palmolive Brazil
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