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The stories shaping the next era of commerce.

The latest news, ideas, launches, and perspectives from the people building a more connected commerce world.

A merchandiser photographing a product on a turntable lightbox, building detailed catalog data for an e-commerce listingFeatured story
Trends and InsightsSep 16, 2026

If AI Can't See Your Product, It Doesn't Exist: Why Catalog Data Is E-Commerce's New Battleground

AI search is skipping websites and deciding what shoppers see first, making structured product data the new e-commerce visibility test.

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Why Returns Management, Not Return Rate, Is Draining E-commerce Margins in 2026Trends and Insights
NewsSep 20, 2026

Why Returns Management, Not Return Rate, Is Draining E-commerce Margins in 2026

Returns management, not raw return rate, decides e-commerce margins in 2026. New data show refund rate is the number quietly eating into profit.

VTEX5 min read
Why Customer Loyalty in E-Commerce Is Decided by the Post-Checkout ExperienceTrends and Insights
NewsSep 19, 2026

Why Customer Loyalty in E-Commerce Is Decided by the Post-Checkout Experience

70% of shoppers won't buy from a brand they don't trust with delivery and returns, data shows the post-checkout experience decides loyalty.

VTEX3 min read
The Rise of D2C: Why Direct Sales Are Becoming a Data StrategyTrends and Insights
NewsSep 18, 2026

The Rise of D2C: Why Direct Sales Are Becoming a Data Strategy

D2C sales are plateauing near 19% of US e-commerce, but brands are doubling down on it as a first-party data and AI-readiness engine.

VTEX5 min read
The Social Commerce Glossary: How Live Shopping, Shoppable Posts and Creator Checkout Are Rewriting the Buying JourneyTrends and Insights
NewsSep 17, 2026

The Social Commerce Glossary: How Live Shopping, Shoppable Posts and Creator Checkout Are Rewriting the Buying Journey

Social commerce is redefining discovery and checkout. This glossary breaks down shoppable posts, live commerce and creator checkout, with the data behind each.

VTEX5 min read
A merchandiser photographing a product on a turntable lightbox, building detailed catalog data for an e-commerce listingTrends and Insights
NewsSep 16, 2026

If AI Can't See Your Product, It Doesn't Exist: Why Catalog Data Is E-Commerce's New Battleground

AI search is skipping websites and deciding what shoppers see first, making structured product data the new e-commerce visibility test.

VTEX4 min read
GameStop's Next Chapter: Weighing a Collectibles Partnership Instead of a $56 Billion eBay BidStrategy
NewsSep 15, 2026

GameStop's Next Chapter: Weighing a Collectibles Partnership Instead of a $56 Billion eBay Bid

GameStop is weighing a store partnership in place of its $56B eBay bid as collectibles hit 45% of sales. What the pivot means for marketplace strategy.

VTEX4 min read
Meta Lab Is Nearly Doubling Its Stores to Sell AI Glasses in PersonStrategy
NewsSep 14, 2026

Meta Lab Is Nearly Doubling Its Stores to Sell AI Glasses in Person

Meta Lab, Meta's AI glasses retail concept, is opening six stores this fall, nearly doubling its footprint as wearables demand grows.

VTEX4 min read
Nigeria's E-Commerce Market Is Growing Faster Than the Global AverageTrends and Insights
NewsSep 13, 2026

Nigeria's E-Commerce Market Is Growing Faster Than the Global Average

Nigeria's e-commerce sales rose 29% in 2025, and DHL data shows the market keeps outpacing the global average for growth.

VTEX4 min read
How Lowe's Turned an AI Assistant Into a Measurable Sales EngineProducts and Features
NewsSep 12, 2026

How Lowe's Turned an AI Assistant Into a Measurable Sales Engine

Lowe's AI assistant Mylow now fields about a million questions a month, more than doubling online conversion for the retailer.

VTEX5 min read
Clear storage organizers on one wall and kitchen cabinet and flooring samples on the adjacent wall in the same showroomStrategy
NewsSep 11, 2026

Inside Neighborhood Intelligence's Ambitions to Transcend Retail

Bed Bath & Beyond's rebrand to Neighborhood Intelligence bets that merging retail, home services and homeownership onto one platform pays off.

VTEX5 min read
Holiday Retail Sales Are Set to Hit $1.7 Trillion. Here's How Commerce Teams Should PrepareTrends and Insights
NewsSep 10, 2026

Holiday Retail Sales Are Set to Hit $1.7 Trillion. Here's How Commerce Teams Should Prepare

Deloitte forecasts holiday retail sales of $1.7 trillion for 2026, with e-commerce up to 8.4% growth. Here's what it means for peak season planning.

VTEX4 min read
Anthropic's Agentic Commerce Blueprint Boosts Sales, But Shoppers Still Won't Hand Over the Buy ButtonProducts and Features
NewsSep 9, 2026

Anthropic's Agentic Commerce Blueprint Boosts Sales, But Shoppers Still Won't Hand Over the Buy Button

Anthropic's new agentic commerce blueprint lifted checkout completion 60%, but Forrester finds only a third of shoppers trust AI agents with payment.

VTEX3 min read
A hardware store employee restocking bagged rock salt and snow shovels beside a rain-streaked storefront windowTrends and Insights
NewsSep 9, 2026

Retail Media's Middle Tier Is Proving Itself While Amazon and Walmart Take Nearly All the Growth

Ace Hardware's new retail media network is chasing scale through partnerships, even as Amazon and Walmart claim 89% of 2026's ad spending growth.

VTEX2 min read
Replatforming Works for 90% of Companies That Switch. Grove Collaborative's Rocky Q2 Shows What the Other Side Looks LikeResources
NewsSep 9, 2026

Replatforming Works for 90% of Companies That Switch. Grove Collaborative's Rocky Q2 Shows What the Other Side Looks Like

A 2024 commercetools survey found 90% of companies call replatforming a success. Grove Collaborative's Q2 numbers show the friction underneath that figure.

VTEX2 min read

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