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Trends

VTEX Accelerator winner Usedesk streamlines customer service

Ecommerce operations usually think that, when it comes to customer service, they have to pick between human interaction…

Lalo Aguilar
Lalo Aguilar
Strategy

Marketplace model trends: What to expect from big players

Whether it’s because of inventory management, the scalability of an online store or the way shops propose and…

Gabriela Porto
Gabriela Porto
Operations

Why DTC stands for more than just direct-to-consumer

When it comes to naming the direct-to-consumer business model, two acronyms are commonly seen, DTC or D2C. Both…

Júlia Miozzo
Júlia Miozzo
Strategy

How to build a marketplace MVP for speed and scalability

One of the goals of any major digital initiative is to quickly achieve return on investment in the…

George Chang
George Chang
Strategy

What are customers expecting for Black Friday 2021?

The COVID-19 pandemic has increased the growth of digital commerce substantially. What has also changed with this global…

Gabriela Porto
Gabriela Porto
Technology

How to avoid common Black Friday ecommerce malfunctions

Nothing says consumerism like Black Friday. And in light of the most recent health crisis, nothing says mass…

Sorana Gheorghiade
Sorana Gheorghiade
Trends

4 retailers that show Live Shopping is here to stay

Live Shopping, the online shopping experience that matches a video livestream with the capabilities of a traditional digital…

Lalo Aguilar
Lalo Aguilar
Customer Stories

Samsung Electronics accelerates go-to-market strategy in Latin America with VTEX

VTEX IO solution was chosen by the South Korean giant Samsung Electronics to reconcile its complex ecommerce architecture,…

Mariana Boese
Mariana Boese
Customer Stories

Motorola’s DTC ecommerce in the Middle East grew 300%

Accelerated by COVID-19, online sales revenue in the Middle East has doubled, from $22.4 billion USD in 2014…

Shasha Yao
Shasha Yao
Customer Stories

Whirlpool Corporation’s digital journey to global customer success

Look around. Chances are very high that either your dishwasher, microwave oven, fridge or dryer is from a…

Sorana Gheorghiade
Sorana Gheorghiade
Strategy

The most common issues retailers face during Black Friday and how to avoid them

Black Friday is the biggest retail event of the year — sales skyrocket and customers seize buying opportunities…

Gabriela Porto
Gabriela Porto
Customer Stories

Mazda Motor Europe selects VTEX to power digital marketplaces in 22 countries

The automotive industry is on the edge of a new digital era and Mazda Motor Europe desires to…

Andreea Pop
Andreea Pop
Operations

Ecommerce 101: All you need to know about it

Nowadays, running an ecommerce operation is a must for premium retailers and brands selling any product or service.…

Júlia Miozzo
Júlia Miozzo
Digital Insider

Digital Insider: A digital transformation podcast

Commerce and podcasts enthusiasts, rejoice! VTEX is thrilled to officially announce Digital Insider, its first globally-produced podcast series…

Andreea Pop
Andreea Pop
Trends

What is a dropshipping business?

When it comes to upkeeping an ecommerce business operation, several key factors must be taken into account, especially…

Gabriela Porto
Gabriela Porto
Trends

VTEX Accelerator winner Photoslurp mixes UGC and ecommerce

Social networks have turned millions of people into content creators during the last decade. The rise of influencers…

Lalo Aguilar
Lalo Aguilar
Strategy

Customer retention strategies: How to get shoppers to stay

How can I retain customers and engage them with my brand? What is the right SEO strategy to…

Sorana Gheorghiade
Sorana Gheorghiade
Customer Stories

With its ecommerce site, Electrolux met the goals it had planned to achieve in five years in just a year and a half

Establishing and consolidating a digital sales channel is a plan that many companies started developing years ago; those…

Miguel Garzón
Miguel Garzón
Customer Stories

How grocery chain Tía used ecommerce to keep sales up during lockdown

Tía, an Ecuadorian company founded by two Czechoslovakian immigrants in 1940, has grown from a small family enterprise…

Lalo Aguilar
Lalo Aguilar
Product

DTC Launchpad: An easy way for CPG companies to launch a direct-to-consumer business

The backbone of the consumer packaged goods (CPG) business model was stable for decades — shoppers consumed brand…

Robert Poratti
Robert Poratti
Customer Stories

Mondelēz: Embracing CPG ecommerce with a digital B2B2B operation

With operations in over 80 countries and iconic brands like Oreo, Milka and Toblerone in its international portfolio,…

Andreea Pop
Andreea Pop
Trends

The rise of subscription retail

The concept of subscription retail is no news – it has always been present, even way before the…

Gabriela Porto
Gabriela Porto
Culture

Takeaways from leading through unprecedented times

The COVID-19 pandemic swept the world in the past two years, making us reshape how we work, live,…

Paulo Monçôres
Paulo Monçôres
Technology

New technologies that are boosting the digitalization of the fashion industry

Judging by the looks of it, the increasing shift to digital shopping channels shows no sign of reversing.…

Sorana Gheorghiade
Sorana Gheorghiade