Lalo Aguilar
Lalo Aguilar

Lalo is a journalist with more than 5 years of experience, who now is focusing his story-telling abilities on the world of ecommerce and the quick revolution happening around it.

Written by Lalo Aguilar
Digital Insider

Digital Insider: Cristian Serrano on post-pandemic ecommerce

The recent growth of ecommerce has also led to the birth of a new, better informed type of…

Customer Stories

Chedraui’s digital transformation through grocery ecommerce

The growth of ecommerce in the last decade hasn’t been uniform. While industries such as electronics and books…

Strategy

How to assure the best Black Friday shopping experience

Black Friday has been the most anticipated sales day of the year in the US for decades now.…

Trends

VTEX Accelerator winner Usedesk streamlines customer service

Ecommerce operations usually think that, when it comes to customer service, they have to pick between human interaction…

Trends

4 retailers that show Live Shopping is here to stay

Live Shopping, the online shopping experience that matches a video livestream with the capabilities of a traditional digital…

Trends

VTEX Accelerator winner Photoslurp mixes UGC and ecommerce

Social networks have turned millions of people into content creators during the last decade. The rise of influencers…

Customer Stories

How grocery chain Tía used ecommerce to keep sales up during lockdown

Tía, an Ecuadorian company founded by two Czechoslovakian immigrants in 1940, has grown from a small family enterprise…

Trends

VTEX Accelerator winner ChatCenter is humanizing customer service in ecommerce

The automation demanded by ecommerce has allowed companies to save on costs related to sales and customers to…

Trends

5 traits that show the future of ecommerce is Live Shopping

Live Shopping, the online shopping experience that matches a video livestream with the capabilities of a traditional digital…

Trends

What is live shopping?

In 2020, lockdowns made it hard or virtually impossible for people to attend stores in person, eliminating all…