VTEX OMS
Optimize omnichannel operations and increase efficiency with VTEX OMS.
Leverage VTEX's native OMS for inventory visibility across channels, optimized fulfillment and increased profit margins.
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Integrate inventory from your entire fulfillment network
Get your omnichannel operation rolling by integrating inventory from your entire network of stores, fulfillment centers, suppliers and 3rd party sellers.
- Synchronize inventory with systems of record, like ERP, POS and WMS using VTEX prebuilt integrations and APIs.
- Gain visibility to dropship partner and marketplace seller inventory.
- Create fulfillment points and independently control and optimize fulfillment rules for each.
- Segment inventory availability depending on the channel, audience, region or other business rules.
Intelligently route orders for fulfillment
Maximize profitability and streamline fulfillment operations by ensuring orders are fulfilled in the most efficient way.
- Source orders based on inventory availability, delivery windows and fulfillment points.
- Split shipments for purchases fulfilled by multiple stores or sellers.
- Allocate shipments to the best carrier based on product category, package dimension and carrier capacity.
- Give customers visibility to inventory so they can make informed purchase decisions.
- Support for order changes, substitutions and cancellations and real-time notifications to your customers.
Offer flexible fulfillment options
Support the omnichannel experiences your customers want by offering pickup points, ship from store, scheduled delivery and even multiple delivery options on a single order.
- BOPIS
- ship from store
- DROPSHIP
- ENDLESS AISLE
BOPIS (Buy Online Pickup In Store)
Give customers the option to pick up orders in physical locations and schedule orders for curbside or store pickup.
SHIP FROM STORE
Integrate your stores with your digital commerce channels and use them to ship online orders.
DROPSHIP
Sell products from third-party suppliers directly to your customers, without the need to handle inventory or logistics.
ENDLESS AISLE
Enable your store associates to sell products from other inventory sources and deliver items wherever customers want.
Manage all your inventory and orders in one place
Optimize your commerce operation with a single view of inventory, seamlessly orchestrating orders across channels, and fulfilling orders from stores and distribution centers with VTEX Order Management System.
- Order Orchestration
- Global Inventory Visibility
- Inventory management
- Safety stock management
- Order listing and order details
- Shipping strategies
- Payment terms/processing
- Delivery capacity
- Order change
- Seller change
- Ready for marketplace
- Cloud native scalability
- API enabled
Integrated stack
A powerful, API-ready OMS
Our distributed order management is built into the VTEX Digital Commerce Platform to unify your business and meet customer delivery promises more efficiently and cost-effectively.
- WITH VTEX
- WITHOUT VTEX
See VTEX OMS in action
In this brief demo video, learn how to integrate your entire fulfillment network and configure your shipping strategies for improved order management.
Read our customers' success stories
Deep-dive
Discover out-of-the-box omnichannel solutions with faster time to revenue
Inventory management
Real-time inventory visibility
Inventory allocation per channel
Just in time inventory management
Target and Safety stock settings
Order management
Omnichannel order visibility
Order routing
Split orders/shipments
Order status notifications
Cancel, change, refund orders and exchanges
Subscriptions – recurring orders
Shipping
Delivery rules (max dimensions, product category)
Google Maps Polygon Array integration
Integration with local fulfillment mechanism and WMSs (WebAPI – JSON/REST)
