VTEX OMS

Optimize omnichannel operations and increase efficiency with VTEX OMS.

Leverage VTEX's native OMS for inventory visibility across channels, optimized fulfillment and increased profit margins.

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Integrate inventory from your entire fulfillment network

Get your omnichannel operation rolling by integrating inventory from your entire network of stores, fulfillment centers, suppliers and 3rd party sellers.

  • Synchronize inventory with systems of record, like ERP, POS and WMS using VTEX prebuilt integrations and APIs.
  • Gain visibility to dropship partner and marketplace seller inventory.
  • Create fulfillment points and independently control and optimize fulfillment rules for each.
  • Segment inventory availability depending on the channel, audience, region or other business rules.

Intelligently route orders for fulfillment

Maximize profitability and streamline fulfillment operations by ensuring orders are fulfilled in the most efficient way.

  • Source orders based on inventory availability, delivery windows and fulfillment points.
  • Split shipments for purchases fulfilled by multiple stores or sellers.
  • Allocate shipments to the best carrier based on product category, package dimension and carrier capacity.
  • Give customers visibility to inventory so they can make informed purchase decisions.
  • Support for order changes, substitutions and cancellations and real-time notifications to your customers.

Offer flexible fulfillment options

Support the omnichannel experiences your customers want by offering pickup points, ship from store, scheduled delivery and even multiple delivery options on a single order.

BOPIS (Buy Online Pickup In Store)

Give customers the option to pick up orders in physical locations and schedule orders for curbside or store pickup.

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SHIP FROM STORE

Integrate your stores with your digital commerce channels and use them to ship online orders.

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DROPSHIP

Sell products from third-party suppliers directly to your customers, without the need to handle inventory or logistics.

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ENDLESS AISLE

Enable your store associates to sell products from other inventory sources and deliver items wherever customers want.

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Manage all your inventory and orders in one place

Optimize your commerce operation with a single view of inventory, seamlessly orchestrating orders across channels, and fulfilling orders from stores and distribution centers with VTEX Order Management System.

  • Order Orchestration
  • Global Inventory Visibility
  • Inventory management
  • Safety stock management
  • Order listing and order details
  • Shipping strategies
  • Payment terms/processing
  • Delivery capacity
  • Order change
  • Seller change
  • Ready for marketplace
  • Cloud native scalability
  • API enabled

Integrated stack

A powerful, API-ready OMS

Our distributed order management is built into the VTEX Digital Commerce Platform to unify your business and meet customer delivery promises more efficiently and cost-effectively.

See VTEX OMS in action

In this brief demo video, learn how to integrate your entire fulfillment network and configure your shipping strategies for improved order management.

Read our customers' success stories

30%

expansion of delivery locations

read story

“We are ahead of the retail sector, as most companies are still figuring out how to do an omnichannel strategy. This is the power of business-oriented technology.”

Alisson Calgaroto, Director of Technology and Innovation at Grupo SOMA

38%

of upsell through Click and collect

read story

“Click and collect has been growing from the very beginning. Today, in-store pick up represents around a quarter of online orders.”

Thania Contreras, Ecommerce Manager 
at Victoria’s Secret (Axo)

86%

YoY transaction volume growth

read story

“I was blown away by the actual metrics. It’s pretty exciting anytime you can manage to take 50% of the work off your team!”

Graeme Bloor, VP of Digital and Information Technologies at Erik’s Bike

30%

expansion of delivery locations

read story

“We are ahead of the retail sector, as most companies are still figuring out how to do an omnichannel strategy. This is the power of business-oriented technology.”

Alisson Calgaroto, Director of Technology and Innovation at Grupo SOMA

38%

of upsell through Click and collect

read story

“Click and collect has been growing from the very beginning. Today, in-store pick up represents around a quarter of online orders.”

Thania Contreras, Ecommerce Manager 
at Victoria’s Secret (Axo)

86%

YoY transaction volume growth

read story

“I was blown away by the actual metrics. It’s pretty exciting anytime you can manage to take 50% of the work off your team!”

Graeme Bloor, VP of Digital and Information Technologies at Erik’s Bike

Deep-dive

Discover out-of-the-box omnichannel solutions with faster time to revenue.

Inventory management

Real-time inventory visibility

Inventory allocation per channel

Just in time inventory management

Target and Safety stock settings

Inventory reservation

Infrastructure

Security & privacy

Security & privacy

Elastic scalability

Order management

Omnichannel order visibility

Order routing

Split orders/shipments

Order tracking

Order status notifications

Cancel, change, refund orders and exchanges

Change Seller

Order flow

Subscriptions – recurring orders

Order analytics

Shipping

Multi-warehouses

Pickup points

Delivery capacity

Delivery rules (max dimensions, product category)

Scheduled delivery

Carriers and delivery methods

Google Maps Polygon Array integration

Integration with local fulfillment mechanism and WMSs (WebAPI – JSON/REST)

Manage everything in one place

Learn more about the other capabilities of our platform

Commerce

Build, manage and deliver advanced B2B and B2C experiences.

Explore Commerce

Marketplace

Expand product assortment without inventory.

Explore Marketplace

vtex IO

Develop, integrate, and switch components.

Explore VTEX IO

Ready to get started?
Talk to one of our product specialists now.