Order Management System

Sell and fulfill from anywhere with ease.

Take your business to the next level with a 360-degree view of inventory and orders and flawlessly execute complex fulfilment scenarios.

Deliver omnichannel<br>experiences

Deliver omnichannel

Capture more sales with visibility to inventory across your entire network of stores, fulfilment centers, suppliers and marketplace partners.



Obtain a single view of orders and orchestrate fulfilment across all channels to ensure inventory and resources are used most efficiently.

Empower field reps and store associates

Empower field reps and store associates

Unlock your brand’s full potential by delivering the tools your sellers need to better serve customers and execute on flexible fulfillment promises.

Deliver omnichannel experiences. From day one.

Empower customers

Our order management system gives customers visibility to inventory that will drive purchase decisions and increase conversions.

Deliver the best experience possible

Unify product information, prices, and promotions across all sales channels with a single solution for consistent and remarkable brand experiences.

Offer flexible fulfillment

Create better customer experiences by offering pickup points, ship from store, scheduled delivery, and even multiple fulfillment options on a single order.

Illustration of VTEX Omnichannel Experiences. Illustration of VTEX Omnichannel Experiences.

Optimise operations. Fast.

Maintain a single view of inventory across channels

Integrate data from all your applications – ERP, POS, WMS, as well as dropship partners and marketplace sellers for an overarching view of inventory for your entire business.

Optimise fulfillment

Maximise profitability and reduce cost with intelligent sourcing to ensure orders are fulfiled in the most efficient way possible across the extended network.

Be marketplace-ready

Our supplier-ready order management system consolidates dealer and distributor orders, fulfilment and commissioning, so you can reach even more customers.

Image for VTEX’s native Order Management System (OMS). Image for VTEX’s native Order Management System (OMS).

Empower field sales and store associates. Now.

Intelligence at hand

Give your associates the benefit of hands-on intelligence to deliver personalised service with relevant information about customers, products, prices and promotions regardless of the channel.

Knockdown the walls with endless aisle

Locate the exact product your customer wants to make sure you don’t lose a sale when something is out of stock.

Enable collaboration

Give associates the ability to collaborate with customers through a persistent cart for all your channels, to place orders on behalf of the customer and recover carts to increase revenue.

VTEX is built for omnichannel commerce

  • Buy online pick up in store

  • Ship from store

  • Endless aisle

  • Distributed order management

  • Drop-ship

  • Returns

Ready to start? Omnichannel is hard. We make it easy. Talk to us today.