VTEX Trust Hub

The Enterprise Digital Commerce Platform

VTEX is not only a commerce platform. We know that privacy and security are keys to success in any business. That is why we developed a website to answer all your questions on this matter. We apply industry-recognized security practices to protect your cloud-hosted systems and ensure data confidentiality, integrity, and availability. By providing essential security services, we guarantee our customers can achieve great success in their sales.

Privacy & Agreements

Privacy & Agreements

All about our policies, agreements and positions regarding data privacy.



All about our certifications and procedures.



All about how we safeguard our clients and systems.

We care about your security


All you need to know about the GDPR

The General Data Protection Regulation (GDPR) is a data protection and privacy law that applies to all individuals within the European Union. It also addresses the export of personal data outside the EU. If you want to learn more about how to abide by this regulation, click here and read our article.

How do we process your data?

Security is a top priority at VTEX. When choosing us to safeguard your data, you should know that we are engineered for privacy.

We are committed to keeping and processing personal data securely and following global data protection laws and our policies and agreements.

Click here to learn more about VTEX’s Data Privacy.

What you should know about conflicts of interest

Conflicts of interest can affect companies all around the world. Business, financial, family, political, or personal interests can influence people’s judgment, preventing them from fulfilling their obligations within the corporate environment.

Check out our blog post about conflicts of interest, what they are, and how to spot them.

What you will find here

  • Certifications, e.g. SOC 1

  • Agreements and archives

  • Internal policies

  • Commitments regarding data privacy

  • External notices, e.g. End-User License Agreement