As COVID-19 threw the world into a tailspin, business supply chains and fulfillment operation weaknesses were exposed. And, to make matters even worse, legacy e-commerce systems couldn’t support new business processes.
Renowned B2B expert Andy Hoar, a former VP and Principal analyst at Forrester Research and the founder of Paradigm B2B, which organizes one of the industry’s most influential and fastest-growing conferences, B2B Next, highlights the state of B2B commerce and what he foresees are the emerging trends and predictions for the year ahead.
