Consuelo Cabrera, Author at VTEX

Consuelo, also known as Coca, is an industrial engineer from Chile. She loves to swim, but hates running — and she's part of the VTEX Customer Experience team in LATAM.

Written by Consuelo Cabrera

Strategy

Conversational commerce: Opportunities and risks

Conversational commerce is a way of selling through which companies communicate with customers directly through text or voice…