Pick and Pack

Boost your logistics efficiency and elevate customer experience

Seamlessly integrate logistics operations across all channels to enhance customer experience

Top brands are revolutionizing logistics with VTEX Pick and Pack

Efficiency that elevates your business

4x faster delivery, 25% higher customer satisfaction

Enhance order prep with clear visibility, reduce errors, and manage substitutions and incidents efficiently.

Leverage capacity analytics to address shortages, manage substitutions and incidents, and track process metrics.

Improve picking accuracy, conduct process audits, track orders, and monitor process metrics to streamline operations and enhance efficiency.

Efficiently manage your entire operation from a single admin view with VTEX Pick and Pack

Make informed decisions
Oversee distribution hubs, track staff performance, measure processes, and optimise resources for picking, packing, last-mile delivery, and returns.
Cut costs, boost logistics
Achieve cost efficiency and increase logistics profitability with our native solution. Compatible with all delivery methods, it adapts to your business’s unique needs and scales seamlessly for omnichannel strategies.
Streamline your operations
Synchronise tasks to effectively manage store operations and enhance logistics team productivity. Easily replace, reject, or add products to orders with our intuitive tool.

Improve the delivery experience for your customers with VTEX Pick and Pack

Meet delivery promises
Meet delivery promises by automating order management and reducing picking and packing times, even with order changes, for increased customer satisfaction.
Keep customers informed
Keep customers informed with real-time order status updates via their preferred communication channel. Provide timely notifications to reduce anxiety and enhance satisfaction.
Reduce return rate
Improve order accuracy, reduce returns, and enable order tracking to meet customer expectations for a seamless omnichannel experience.