Omnichannel

Unify sales channels to elevate customer experience and drive growth

Integrate online and offline channels to create a seamless customer journey that boosts engagement and increases sales.

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Unify sales channels to elevate customer experience and drive growth

Leading brands trust the Composable and Complete Commerce Platform

Seamless experiences

Seamless experience at every touchpoint

Deliver a consistent, personalised experience at every step of the customer journey.

Integrate channels to unify operation​s

Integrate channels to unify operation​s

Connect all sales channels to create a unified system that boosts efficiency and provides actionable insights.

Fulfill orders with speed and agility

Fulfill orders with speed and agility

Deliver orders quickly, accurately, and cost-effectively with scalable and flexible fulfillment strategies.

Unify sales channels, deliver seamless experiences, and optimise fulfillment with flexible omnichannel solutions.

Turn fulfillment into a competitive advantage

Optimise resources with comprehensive inventory visibility and flexible fulfillment strategies.

  • Unify inventories

    Streamline inventory management across all locations to ensure accurate availability and smarter decisions.

  • Optimise fulfillment

    Meet demand swiftly with a fulfillment network that selects the most efficient order sources.

  • Orchestrate orders

    Seamlessly route and fulfill every order to minimise errors and enhance customer satisfaction.

Turn fulfillment into a competitive advantage

Boost engagement

Deliver personalised and consistent experiences across all customer touchpoints.

  • Consolidate your insights

    Gain full visibility into customers for better personalisation and marketing strategies.

  • Deliver a consistent experience

    Keep your brand message and service consistent across all online and offline channels.

  • Increase sales

    Engage customers with targeted promotions and seamless experiences to drive repeat purchases.

Boost engagement

These brands have elevated their omnichannel game with VTEX

telhanorte logo

40,000

customers assisted via WhatsApp per month

50%+

of sales associates using WhatsApp

Pague Menos Logo

33%

of total sales come from the ship-from-store option

36%

of digital channel sales generated through Click and Collect

Dia Logo

100%

conversion rate increase

352

stores integrated in three and a half months

Become an omnichannel powerhouse with VTEX today