NEW YORK, October 27, 2020 – VTEX, a multinational tech company that provides a global, fully integrated, end-to-end commerce solution, announced today it will be expanding its global presence by opening a customer excellence office in Singapore, building a local team to support the Asia Pacific market.
The new customer excellence office in Singapore will enable VTEX to better serve its global customers. A local Asia Pacific team can better support customers like Motorola’s direct-to-consumer stores in India and Japan, and Stanley Black & Decker, with B2B stores in India and South Korea, to name a few.
“VTEX’s unique commerce capabilities allow us to operate more efficiently while having the flexibility to scale and meet demand. We’re excited to deliver a streamlined and efficient buying experience, available to our customers now,” said France Roy, CTO of AB InBev.
VTEX chose to expand to Asia because of the immense opportunity for e-commerce growth. In fact, the continent is the fastest-growing region in global e-commerce, making it a prime market for online retailers looking to gain access to a vast customer base. Singapore, in particular, is an established e-commerce hub serving the rest of the region, making it an ideal location to recruit experienced and multi-cultural e-commerce talent.
“With our growing number of global clients, we want to ensure each of our customers feel supported in whichever markets they do business in,” said Alex Soncini, co-founder and head of global accounts at VTEX. “Opening an office in Singapore is the next step in building our expansive global presence, and we’re thrilled with what this team of local commerce experts will be able to do for our customers.”
This announcement comes on the heels of two other major milestones for the ecommerce and marketplaces technology company. VTEX was named a Leader in the IDC MarketScape: Worldwide B2C Digital Commerce Platforms 2020 Vendor Assessment (Doc # US45741420, September 2020), and the company raised $365 million in the past 10 months, making it the newest tech unicorn with a $1.7 billion valuation.
“BORN is a strategic partner to VTEX and we are excited to see them grow by leaps and bounds. Expanding their presence in emerging markets is a great step forward and we are proud to be partners in that journey,” says Prakash Gurumoorthy, Managing Director, APJ & MENA at BORN.
To learn more about VTEX’s new Singapore office and how it’s supporting its global customers, visit www.vtex.com.