Personal Shopper by VTEX
A New Era of Personalized Shopping
Bring in-store-level personalization and service to your digital channels to connect with customers like never before.
Explore all the possibilities of VTEX Personal Shopper
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Live, one-to-one video chat with customers
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Demonstrate products and make recommendations
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Answer your customer’s questions in real-time
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Add products to cart directly from the live video
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Available in multiple languages and countries
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Integrated with the VTEX's Commerce Platform
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Built-in reporting and analytics
Brands excelling with Personal Shopper:
Improve the buying experience
Shoppers can book a personal call while browsing through the product catalog and add what they see on their screen during the live video chat to the cart.
Build meaningful relationships with customers
Boost customer satisfaction and loyalty so shoppers become repeat customers and brand advocates.
Boost conversion and average order value
Give shoppers the information and the confidence they need to make a purchase decision and suggest relevant add-ons or accessories.
Make customer engagement your strength.
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