The current landscape of B2B ecommerce emphasizes prioritizing the customer experience. To deliver exceptional results, businesses must thoroughly understand customer desires and adapt to meet them. This entails utilizing various strategies, such as configure-price-quote systems and marketplace connections.
This VTEX-sponsored report “A Blueprint for B2B Technology” by Digital Commerce 360 examines successful B2B companies that are effectively blending digital commerce technologies to enhance customer experiences.
Examples include Callisons’ marketplace growth, Caterpillar’s advancements in mobile technology, and Westrock’s website redesign. The report also presents insightful charts, data, and interviews with industry leaders from Granite Partners and Bradley Corp.
