Leverage the power, precision, and scale of Amazon to fulfill orders for your digital channels. Amazon Multi-channel Fulfillment (MCF) integration with VTEX improves your customers' experience.
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Create your DTC storefront and catalog with VTEX and install the Amazon MCF app.
Ship your inventory to Amazon fulfillment centers where it will be synchronized with the VTEX platform.
VTEX captures orders placed through your digital channels and passes them to Amazon for fulfillment and delivery.
With Amazon Multi-Channel Fulfillment (MCF) you get faster delivery and simplified operations. Store your inventory in Amazon warehouses and let Amazon fulfill orders by shipping your products directly to your customers.
Amazon MCF is available with or without Fulfillment by Amazon (FBA). If you do use FBA to sell on Amazon, your existing inventory will serve both Amazon customers and customers from your other sales channels.
The VTEX Commerce Platform is a leading global commerce, marketplace, and order management solution that helps brands, CPG companies, and others sell more, operate more efficiently, scale seamlessly, and deliver remarkable customer experiences across all their channels and customer touchpoints.
An Amazon Seller Central account is required to use MCF, but you are not required to sell items in an Amazon store.
Most MCF orders ship in Amazon-branded packaging. Amazon is actively working on enabling unbranded packaging for MCF orders.
Sellers are responsible for providing customer service for their MCF orders. This includes handling requests for replacements, refunds, and returns.
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