VTEX-MCF Integration landing page - VTEX

VTEX integration with Amazon Multi-channel Fulfillment

Leverage the power, precision, and scale of Amazon to fulfill orders for your digital channels. Amazon Multi-channel Fulfillment (MCF) integration with VTEX improves your customers' experience.

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Flawless order execution

Flawless order execution

Simplify your logistics and fulfillment operation and get your products closer to customers.

Fulfillment by Amazon integration

Fulfillment by Amazon integration

Automatically ship orders placed through your digital channels to customers with Fulfillment by Amazon.

More shipping options

More shipping options

Offer 1-day, 2-day, or standard delivery options to provide customers with a better shopping experience.

Get your DTC sales channel up and running in just a few weeks with VTEX and AWS.

01. Setup your DTC storefront

Create your DTC storefront and catalog with VTEX and install the Amazon MCF app.

02. Stage inventory with Amazon

Ship your inventory to Amazon fulfillment centers where it will be synchronized with the VTEX platform.

03. Start capturing and fulfilling orders

VTEX captures orders placed through your digital channels and passes them to Amazon for fulfillment and delivery.

Improve customer experience with Amazon Multi-Channel Fulfillment

With Amazon Multi-Channel Fulfillment (MCF) you get faster delivery and simplified operations. Store your inventory in Amazon warehouses and let Amazon fulfill orders by shipping your products directly to your customers.

Amazon MCF is available with or without Fulfillment by Amazon (FBA). If you do use FBA to sell on Amazon, your existing inventory will serve both Amazon customers and customers from your other sales channels.

All the commerce solutions you need in one place

The VTEX Commerce Platform is a leading global commerce, marketplace, and order management solution that helps brands, CPG companies, and others sell more, operate more efficiently, scale seamlessly, and deliver remarkable customer experiences across all their channels and customer touchpoints.

Learn more about the VTEX Commerce Platform

Frequently asked questions

Do I need to be an Amazon seller to use Multi-Channel Fulfillment?

An Amazon Seller Central account is required to use MCF, but you are not required to sell items in an Amazon store.

What packaging do Multi-Channel Fulfillment orders use?

Most MCF orders ship in Amazon-branded packaging. Amazon is actively working on enabling unbranded packaging for MCF orders.

Does Amazon customer service handle Multi-Channel Fulfillment orders?

Sellers are responsible for providing customer service for their MCF orders. This includes handling requests for replacements, refunds, and returns.