Partner Program

We are here to help you handle your challenges  and help get your business ready for exponential growth.

Our vision

When it comes to digital commerce, we have 3 imperative principles: earn trust, build for community and be bold.

VTEX has been built upon the foundation of a strong and connected ecosystem. This enables us to focus on our core business: our omnichannel commerce platform, while you help our customers achieve success by sharing knowledge, developing features, offering services, and offering support to sell more.

It’s not by chance that we have a strong VTEX community, a dedicated partner team, and an annual event created to share knowledge, learn from one another, and to have the opportunity to integrate with you.

For each dollar we generate as a company, we generate at least three times as much for our ecosystem. This is how seriously we take our commitment to building for scale, and we have no intention of doing it exclusively ourselves. Our business model is driven by a diverse array of business acumen experts who are determined to challenge the status quo in digital commerce. Are you ready to join us on this journey?

Why partner
with VTEX?

We are here not only to offer the technology but also a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the table. Software functionalities can be developed, yet trust and long- lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves for being forward thinkers and market influencers as well as consultants to our customers.

Our teams are designed to continuously and autonomously evolve our platform in order to provide a state of the art experience to our customers.

Some of Our

Delighted  customers

"VTEX is a very successful Software as a Service company. It’s really fast, reliable, scalable and secure"
Werner Vogels, CTO

True SaaS


Salesforce (Demandware), Oracle Cloud Commerce


IBM, Oracle ATG, SAP Hybris, Magento

Delivery Model

  • Multi-tenant
  • Single-tenant
  • On-premises

Total Cost of Ownership

  • No license, no set-up fee, transparent pricing, pay-as-you-go, subscriptions become cheaper as your business grows, Opex, Expenses are overall better aligned with revenue
  • Potential license and/or set-up fee, Higher costs, Potential hidden and upgrade costs, Capex/Opex
  • Higher entry and operational costs, Expenditures may not be aligned to revenue since license fees are typically paid prior to revenue generation, infinite hidden costs: hardware, support, backup, operating system, middleware, database, disaster recovery environment, data centers, security certifications, etc.


  • Faster implementation, Easy to use, Designed for business users, Responds in real-time to customers’ needs
  • Slower implementation, More complexity involved,  Legacy architecture
  • It requires a lot of time and manpower to implement a new environment, Hardware purchases, Additional software licenses may be needed

Partner Program

We held our second Semestral Quadrant Awards on July, 2018. We are happy to promote partners who stood out in H1 2018 in both delivery and sales capacity. Congratulations!

In an effort to develop and maintain the most solid and disruptive Digital Commerce Ecosystem, we trust our partners to be 100% in charge of VTEX new businesses. To be successful in this endeavor, partners must pursue the following KPIs:

These are the three

major areas you should be focusing on to rapidly succeed in being a VTEX Partner.



A Solid Marketing Strategy is very important to accomplish a sustainable competitive advantage – from awareness through engagement.



An approach is necessary to effectively manage all sales processes; from building the pipeline to closing opportunities and maintaining long-term relationships.



VTEX Platform proficiency is essential for successful projects. This is at the core of what we do, so we expect nothing less from our partners.

KPIs you should be pursuing

Success Cases

Technical or commercial success stories. We want to know customers’ impressions about the project.

Sponsored Events

Sponsored events promoting the VTEX platform. 

Enterprise Customers

New customers listed in the Top 2,000 Forbes list.


Ability to generate relevant news.

Sales certification

VTEX Certified Sales Expert through 

Won opportunities

Capacity of reporting and closing deals correctly.

Life-time Value

Ability to maintain long-lasting relationships with customers and evaluation on revenue contibution, year by year.

Project Types

B2B, Marketplace, and Cross-Border projects delivered.

Tech Certification

VTEX Certified Implementation Expert.

Project Delivery

Account creation versus Go Live date.

Site Demo

Functional website with VTEX features for demonstration.


Technical book with tips and tricks on a specific subject.

Become a

VTEX Expert

As part of the requirements to belong to the Quadrant, partners need to have professionals officially certified as “Implementation Expert”. The intermediate level is focused on SMB companies and the advanced on Enterprise ones.

We aim to recognize professionals according to good VTEX practices at the higher level. Throughout a technical test, the professional is challenged with possible choices that value expertise in situations that call for advanced knowledge of technology. Approximately 28% of challenged professionals pass the test and are recognized as a VTEX Certified Professional.

Become a VTEX Partner

Are you interested in implementing and managing VTEX projects, providing services and solutions that add value to the VTEX Platform, improving User Experience?