Institutional

VTEX Builds Momentum in the Gartner Peer Insights Customer-First Program for Digital Commerce

Robert Poratti
Robert Poratti April 12, 2021
VTEX Builds Momentum in the Gartner Peer Insights Customer-First Program for Digital Commerce

Since day one we’ve been a customer-first company. As a continuation of this commitment, we have pledged to be a Customer-First vendor as part of the Gartner Peer Insights program for Digital Commerce. Our team takes great pride in this program commitment, as customer feedback continues to be a critical priority, and shapes our products and services.

To learn more about this program, or to read the reviews written about our products by the business and IT professionals who use them, please see our reviews on Gartner Peer Insights.

To all our customers who submitted reviews, thank you! These candid reviews mold our products and our customer journey, and we always welcome feedback.

We are proud and humbled by the fact that 93% of our reviewers would recommend the VTEX Commerce Platform to others and that 40 of our customers took the time to provide invaluable feedback in the form of a Gartner Peer Insights review, more than any other Digital Commerce vendor. This, on the heels of being named a Visionary in the Gartner 2020 Magic Quadrant for Digital Commerce.

Here’s a sample of what VTEX customers had to say:

“Flexible Partner And Solutions. VTEX has been an excellent partner as they have aligned with our growth goals and worked with us to develop strategies and tactics to be successful.”

>$3B Communications Company

“Awesome Solution, Fast And Seamless Setup. The solution is robust, secure, and scalable. The platform is evolving constantly, bringing the experience and needs of multiple sellers as inputs of the product backlog.”

$200M – $500M Retailer

“Technical Flexibility And Very Good Customer Support. They have a great range of products that fit exactly to the needs of our business. Besides, the service and support provided is very good.”

>$30B Services Company

If you have a VTEX story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of nor constitute an endorsement by, Gartner or its affiliates.

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