VTEX is the Only Vendor Named a Customers' Choice for the Second Year in a Row
The commerce platform of choice for bold global CIOs and CTOs has once again demonstrated that when it comes to customer satisfaction, results do the talking.
Let the results do the talking
The “Voice of the Customer” is a report that aggregates reviews from Gartner Peer Insights into insights for IT decision makers. In 2025, VTEX is the only vendor named a Customers’ Choice for the second year in a row, exceeding market averages in both Overall Experience and User Interest and Adoption.
- 98% of customers willing to recommend VTEX
- 4.8/5 average rating (as of January 2025)
- 63 qualifying customer reviews
Digital commerce isn’t just about selling. It’s about scaling, adapting, and delivering. VTEX combines agility, resilience, and precision to deliver peak performance at all times. It's the platform where bold visions come to life. Read the report to see what our customers have to say!
It's no wonder VTEX is loved by its customers
With a 4.8/5 overall average rating score, here’s why customers love our headless and composable platform.
"VTEX has been an incredible partner for our business. VTEX is a true partner—they are willing to do whatever possible to help our business be successful."
Director of IT in the retail industry
Read full review here
"VTEX is a good partner that has bent over backwards for us. They have been able to provide simple solutions to complex business problems."
Digital Marketing manager in the manufacturing industry
Read full review here
"VTEX provides a great technology that is scalable and easy to personalize to allow us to differentiate our services."
Chief Executive Officer in the healthcare and biotech industry
Read full review here
"VTEX is a robust and highly versatile ecommerce platform that stands out for its comprehensive features and seamless integration capabilities."
Marketing manager in the software industry
Read full review hereGartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinion of individual end-users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
2,400 customers use VTEX globally
44%
conversion rate in customized products
100
days to launch Colgate Pro and expand digital sales operations
VTEX solutions used
50%
of orders made through the bulk order feature
Lower TCO
with a centralized platform
VTEX solutions used
Over
95 stores
8.1%
year-over-year growth on Black Friday, exceeding the industry average
VTEX solutions used
